Terms & Conditions

Last Updated: October 25, 2025

These Terms and Conditions (“Terms”) govern your access to and use of EZ Apps products and services, including our Shopify applications (“Apps”) and the EZ Apps website (collectively, the “Service”). By installing or using any of our Apps, or by accessing our website, you (“Merchant” or “you”) agree to be bound by these Terms. If you do not agree with these Terms, you may not install or use our Apps.

Please read these Terms carefully. They constitute a legal agreement between you and EZ Apps. We reserve the right to update or change our Terms from time to time, and will notify you of material changes (via the app or website). If you continue using the Service after any changes, that constitutes acceptance of the revised Terms.

1. License Grant: EZ Apps grants you a limited, non-exclusive, non-transferable, revocable license to install and use our Apps on your Shopify store, solely in accordance with these Terms and applicable Shopify policies. You may not resell or redistribute the App to any third party.
    
2. Eligibility: You must be a registered Shopify merchant (with an active Shopify store) to use our Apps. You affirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are using our Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
    
3. App Functionality: Our apps provide features such as upselling, cross-selling, additional fee calculations, post-purchase offers, and product recommendations. The specific functionality depends on the app. You are responsible for configuring the app settings to suit your store’s needs. We may from time to time update the apps with new features, enhancements, or bug fixes. While we strive for high availability and accuracy, you understand that the exact results (e.g., increase in sales or accuracy of fee calculations) are not guaranteed.
    
4. Compliance with Laws and Policies: You agree to use our Service in compliance with all applicable laws and regulations. This includes obtaining any necessary consent from your customers for data processing (for example, if you display personalized recommendations or use cookies/tracking via our app on your storefront). You also agree to abide by Shopify’s terms of service and acceptable use policies when using our Apps. You will not use the Service for any fraudulent or illegal activities, or in a manner that harms your customers or any third party.

1. Your Store and Data: You retain ownership of and responsibility for your Shopify store and its data. EZ Apps acts as a service provider (and data processor) for the personal information of your customers that our Apps may process . It is your responsibility to post appropriate privacy notices on your store and, if required, to obtain necessary consents from customers (for example, consent for tracking if our app places cookies, or consent for marketing if using our upsell email features).
    
2. Account Security: You are responsible for maintaining the security of your Shopify account and any API credentials or access tokens used by our Apps. Notify us immediately at support@ezcommerceapps.com if you suspect any unauthorized access to the App or your store in relation to our Service.
    
3. Configuration and Use: You are responsible for correctly installing and configuring the App in your store. We provide documentation and support resources (and you can contact us for help), but the final decision on how to use the App (such as which products to upsell, what fees to apply, etc.) lies with you. You agree that EZ Apps is not liable for any consequences of configurations that you choose (for example, if you set an upsell discount incorrectly, or misconfigure a fee rule). Always review changes made by the App to ensure they align with your business intentions.
    
4. Customer Support: You are responsible for handling any of your own customers’ inquiries or issues that relate to your store and sales. For example, if a customer has a question about an upsell offer or an extra fee that was added via our App, you should address it as the store owner. Of course, you can reach out to EZ Apps for assistance if the issue relates to the App’s functionality or if you need clarification on how the App operates.

1. App Fees: EZ Apps offers both free and paid apps (or paid plans within apps). Any subscription fees, one-time charges, or usage-based fees for an App will be clearly indicated in the Shopify App Store listing and during the installation process. By approving the charge, you agree to pay the fees for the app plan you selected.
    
2. Billing through Shopify: All payments for our Apps are processed via the Shopify Billing API. This means any charges (such as monthly app subscription fees, usage fees, or one-time fees) will appear on your Shopify invoice . You authorize Shopify to bill you on our behalf. EZ Apps does not handle your credit card information directly.
    
3. Free Trials and Changes: If an App offers a free trial period, you will not be charged during that trial. After the trial ends, regular billing begins unless you uninstall the app before the trial expires. If you upgrade or downgrade your app plan, the change will be handled by Shopify’s billing proration system (if applicable) or take effect in the next billing cycle as per Shopify’s terms.
    
4. Refunds: Any billing disputes or refund requests will be handled in accordance with Shopify’s app billing policies. Generally, recurring app fees are non-refundable once charged (since you are charged via Shopify’s consolidated billing). However, if you believe you have been wrongly charged or encounter an issue, please contact us at support@ezcommerceapps.com. We value our merchants and will review requests on a case-by-case basis. Approved refunds, if any, would be issued via Shopify.
    
5. Taxes: All fees are exclusive of applicable taxes. You are responsible for any taxes or duties (such as VAT, GST, sales tax) that apply to your use of the App or any purchases through it. Shopify may collect taxes on app subscriptions where required and remit them as appropriate.

1. By Merchant (You): You may uninstall an EZ Apps application at any time from your Shopify admin. Uninstalling an app cancels your subscription effective immediately (you will lose access to the app’s features). Note that per Shopify’s terms, uninstalling an app stops future billing, but already billed charges for the current billing period are typically not prorated. If you simply cancel the subscription within the app (if applicable) but do not uninstall, you must still uninstall the app to avoid further charges.
    
2. By EZ Apps: We reserve the right to suspend or terminate your access to an app (i) if you breach these Terms or Shopify’s terms, (ii) if continued use of the app by you presents a security, legal, or business risk (for example, fraudulent activity, non-payment of fees, or misuse of the app), or (iii) if we decide to discontinue the app. In most cases, we will provide advance notice and an opportunity to cure a breach if feasible. In cases of severe violation or legal requirement, we may suspend/terminate immediately without notice.
    
3. Effect of Termination: Upon termination of your access (by either party), the rights and licenses granted to you under these Terms will end. You must cease all use of the app and remove any code or assets of the app from your store.

Data Handling: As outlined in our Privacy Policy, if you uninstall or we terminate the app, we will delete personal data we hold about your store and customers, except as needed for legal compliance (e.g., keeping billing records) . Termination of service will not relieve you of any obligations to pay any accrued fees or charges.

1. Our IP: The EZ Apps software (including all app code, algorithms, designs, and documentation) and the EZ Apps brand are our intellectual property. All rights not expressly granted to you in these Terms are reserved by us. You shall not copy, modify, distribute, sell, or lease any part of our Apps or website, nor reverse engineer or attempt to extract the source code of the Apps, except as allowed by law.
    
2. Your IP: You retain ownership of all intellectual property in your own store, including your logos, trademarks, product images, and data. Providing our App access to your data does not transfer ownership of that data to us. We may, however, use your data as needed to provide the service (as described in the Privacy Policy) and for no other purpose. If you provide us with feedback or suggestions for improvement, you acknowledge that we may use and implement those ideas without obligation to you (and without losing any rights to our own intellectual property that might incorporate such feedback).
    
3. Third-Party IP: Some EZ Apps may integrate third-party libraries or Shopify APIs. You agree to comply with any relevant third-party license terms if they are surfaced. We represent that to our knowledge, our Apps do not infringe the IP rights of others. If you believe our App is infringing on third-party IP, please notify us immediately.

EZ APPS PROVIDES THE SERVICE “AS IS” AND “AS AVAILABLE,” without any warranties of any kind, either express or implied. Use of our apps is at your own risk. To the fullest extent permitted under law, we disclaim all warranties, express or implied, regarding the Service, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the functions of the App will meet your specific requirements, or that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. While we strive for accuracy, we do not guarantee the accuracy or reliability of any results or outputs from the app (for example, the exact increase in sales or the behavior of upsell offers in every scenario). You understand that any data obtained through the use of the Service is obtained at your own discretion and risk, and you will be solely responsible for any damage or loss that results from it.

To the maximum extent permitted by law, EZ Apps’ liability for damages arising out of or related to this agreement (including for breach of contract, tort, negligence or otherwise) will be limited to the amount of fees you have paid to EZ Apps for the applicable App in the six (6) months prior to the event giving rise to the liability. If you are using a free version of the App, EZ Apps’ liability is limited to $0, since no fees have been paid. In no event shall EZ Apps be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenues, data, or business interruption, even if we have been advised of the possibility of such damages. For example, we are not liable for losses or damages resulting from: your use of or inability to use the app; unauthorized access to or alterations of your transmissions or data; or third-party claims or transactions initiated via the app. Some jurisdictions do not allow exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. However, our liability will be limited to the greatest extent permitted by law. (This section means that our responsibility to you is capped at the amount you paid for our service, and we won’t cover losses like lost sales or other indirect damages.)

You agree to indemnify and hold harmless EZ Apps and its affiliates, officers, agents, and employees from any claim, demand, losses, or damages (including attorneys’ fees) arising out of or related to your use of the Service or your violation of these Terms. In plain language, if a third party (for example, one of your customers or a government agency) brings a claim against EZ Apps because of something you did – for instance, you used the app in violation of law or these Terms, or you misused customer data – then you will cover our costs and damages to settle or defend that claim. We will notify you of any such claim and, when possible, allow you to assist in the defense or settlement, provided that it is done in a manner that protects our rights. This obligation will survive any termination of your relationship with EZ Apps.

These Terms are governed by and construed in accordance with the laws of Oregon, USA, without regard to its conflict of law principles. In the event of any dispute or claim arising out of or relating to these Terms or your use of the Service, both parties will first attempt to resolve the issue amicably through good-faith negotiations. If we cannot resolve the dispute informally, any legal action shall be brought in the courts of Oregon, USA, and both parties consent to the jurisdiction and venue of such courts. Notwithstanding this, you agree that EZ Apps may seek injunctive relief in any jurisdiction in order to protect its intellectual property or confidential information. (If EZ Apps is based in Oregon, USA, for example, the laws of Oregon would govern and any disputes would likely be resolved in Oregon courts.)

1. Entire Agreement: These Terms (along with our Privacy Policy) constitute the entire agreement between you and EZ Apps regarding the Service, superseding any prior agreements or communications (whether written or oral) relating to the subject matter.
    
2. Severability: If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of the Terms will remain in full effect.
    
3. No Waiver: A failure by EZ Apps to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing to be effective.
    
4. Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger or acquisition of our company or assets.
    
5. Third-Party Services: If our App integrates or links to any third-party services (for example, if an upsell app integrates with a third-party recommendation engine), your use of those services may be governed by separate terms from those third parties. EZ Apps is not responsible for third-party services or content.
    
6. Contact Information: If you have any questions about these Terms, you can contact us at support@ezcommerceapps.com.
    

By installing or using any EZ Apps product, you acknowledge that you have read and understood these Terms and agree to be bound by them. Thank you for trusting EZ Apps to support your Shopify store’s growth!