Frequently Asked Questions

EZ Apps builds powerful yet easy-to-use Shopify apps that help merchants increase sales and improve customer experience. Our tools are designed to integrate seamlessly with Shopify, following “Built for Shopify” standards for performance, design, and data privacy.

Each app can be installed directly from the Shopify App Store. Simply click “Add app” on the app’s listing page, then approve installation in your Shopify admin. Once installed, you can access the app under Apps in your Shopify dashboard.

If you run into issues, our support team is available at support@ezcommerceapps.com to walk you through the setup.

No — all EZ Apps products are built for non-technical users. Installation and setup are handled through intuitive Shopify interfaces. You can enable or disable features, customize options, and preview changes without touching any code.

All billing for EZ Apps is processed through Shopify Billing. This means any charges or subscriptions appear on your regular Shopify invoice. Pricing is transparent, with flat monthly fees and no hidden costs.

You can cancel or uninstall any app at any time through your Shopify admin — uninstalling immediately stops future billing.

When you uninstall an EZ Apps product, Shopify automatically sends us a request to delete any store-specific data associated with that app. We remove or anonymize all such data in accordance with our Privacy Policy and Shopify’s data requirements.

Yes. All EZ Apps products are built with privacy compliance in mind. We collect and process only the minimum data required for the app’s functionality, and merchants retain full control of their store and customer data. For details, please see our Privacy Policy.

You can reach us anytime at support@ezcommerceapps.com.

We typically respond within one business day. For setup instructions or troubleshooting, check our Contact Page or FAQ and Help Pages, where we post guides and tutorials.

Each plan clearly lists its included features on the app’s Shopify listing page. Most EZ Apps offer all features under one flat monthly price. There are no hidden tiers, usage-based fees, or extra charges.

Absolutely! We love hearing from merchants. If there’s a feature that would make an EZ App more valuable for your store, send your suggestion to support@ezcommerceapps.com. Many of our product updates come directly from user feedback.