Frequently asked questions
Answers about EZ Commerce Apps as a company. Looking for app-specific answers? See the EZ AOV Boost FAQs.
About us
Who is EZ Commerce Apps?
We're a small, independent team based in Brightwood, Oregon, USA, building focused Shopify apps that help merchants grow revenue. Our first app, EZ AOV Boost, is live on the Shopify App Store, and more apps are on the way.
What apps do you make?
See our apps. Today that's EZ AOV Boost, which raises average order value with cart minimums, reward tiers with a live progress bar, in-cart product recommendations, and built-in A/B testing with analytics.
Billing
How does billing work?
All of our apps bill securely through Shopify's own billing system — charges appear on your regular Shopify invoice, and we never see or store your payment details. Each app has its own plan and free trial, described on its App Store listing and app page.
How do I cancel a subscription?
Uninstalling an app from your Shopify admin cancels its subscription automatically. Most of our apps also offer a cancel option inside the app. You keep access for any period you've already paid for, per Shopify's standard billing rules.
Privacy & data
What data do your apps collect?
We never collect or store your customers' names, emails, addresses, or payment details. Analytics use anonymous cart sessions, and store data is deleted after uninstall. We're GDPR and CCPA compliant — see the full Privacy Policy.
Support
How do I get help?
Email support@ezcommerceapps.com — a real person replies within 24 business hours. Include your store URL, the app you're using, and a description of the issue. Step-by-step guides live in the Help Center.
App-specific FAQs
- EZ AOV Boost FAQs — theme compatibility, pricing and trial, how rewards apply, cart minimums, free gifts, store credit, and more.