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EZ AOV Boost FAQs

Quick answers about EZ AOV Boost. For step-by-step guides, see the EZ AOV Boost Help Center.

Getting started

What does EZ AOV Boost do?

EZ AOV Boost raises your average order value with four tools in one app: cart minimums that block below-minimum checkouts, up to 5 reward tiers with a live progress bar (percentage discounts, fixed discounts, free shipping, free gifts, and store credit), in-cart product recommendations, and A/B testing with analytics and a data-driven Threshold Advisor.

Do I need to edit my theme or write code?

No. The app installs as a theme app embed — you enable it with one toggle in the Shopify theme editor. No theme files are edited, and disabling the embed removes everything cleanly.

Which themes are supported?

All Online Store 2.0 themes, including Dawn and Horizon. The progress bar and recommendations appear on the cart page and in cart drawers, on desktop and mobile.

Rewards & features

How do rewards get applied? Do customers need discount codes?

No codes needed. Discounts, free shipping, and free gifts apply automatically at checkout using Shopify Functions, which run on Shopify's own infrastructure. When a cart crosses a tier threshold, the reward is applied server-side — customers just see it happen.

Can customers bypass the cart minimum?

No. The minimum is enforced server-side at the moment the customer clicks “Complete Order,” so old checkout links, multiple tabs, browser dev tools, and express checkout buttons (Shop Pay, Apple Pay) can't get around it. Free gifts are excluded from the minimum calculation so they stay truly free.

What are the requirements for free gift products?

The gift product must be Active (or Unlisted), the selected variant must have stock (or “continue selling when out of stock” enabled), and subscription products can't be used as gifts. If a gift goes out of stock, customers see an “out of stock” message instead of the add button.

How does the store credit reward work?

When an order crosses a store-credit tier, the credit is granted to the customer's Shopify account after the order is placed — it costs nothing at checkout and brings the customer back for a future purchase. The customer must be logged in (guest checkouts are skipped), and you can set an optional expiry.

How does A/B testing work?

You split-test two sets of tier amounts. Each cart session is randomly (and consistently) assigned variant A or B; variant-B customers see and are charged against variant-B thresholds. Analytics show per-variant orders and average order value, and you can promote the winning variant in one click. See the A/B testing guide.

Pricing & billing

How much does EZ AOV Boost cost?

$12.99 USD per month with a 30-day free trial. All features are included — there are no usage fees, per-order charges, or feature gates. Billing is handled securely by Shopify and appears on your regular Shopify invoice.

How do I cancel?

Cancel anytime from the app's Billing page or by uninstalling the app. On a paid cycle, your access continues until the end of the period you've already paid for. See billing & trial details.

Privacy & data

What data does the app collect about my customers?

We never collect or store customer names, emails, phone numbers, addresses, or payment details. Analytics use anonymous, Shopify-generated cart tokens and cart subtotals only. Full details are in our Privacy Policy.

What happens to my data if I uninstall?

Your access token is invalidated immediately. 48 hours after uninstall, Shopify sends the shop/redact notice and all of your store's data — configuration, analytics, everything — is permanently deleted. The 48-hour window means your settings survive an accidental uninstall/reinstall.

Support

How do I get help?

Email support@ezcommerceapps.com — we respond within 24 business hours. Include your store URL and a description of the issue. Step-by-step guides live in the EZ AOV Boost Help Center.